Privacy and Cookie statement

Travel Family respects the privacy of visitors to its website, in particular the rights of visitors with regard to the automated processing of personal data. Due to complete transparency with our visitors, we have therefore formulated and implemented a policy with regard to this processing itself, its purpose and the possibilities for data subjects to exercise their rights as well as possible.

If you require any additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Until you accept the use of cookies and other tracking systems on the website, we will not place non-anonymised analytical cookies and/or tracking cookies on the device you use to visit our website. By continuing to visit this website you accept the following terms of use.

The current available version of this privacy policy is the only version that applies while visiting our website until a new version replaces the current version.

Article 1 - Definitions

  1. Website (hereinafter also “The website”):
  2. Responsible for the processing of personal data (hereinafter also: “the administrator”): Travel Family, established at Oostweg 6, 4697RC Sint-Annaland, Chamber of Commerce number: 80004342.

Article 2 - Access to the website

Access to the website and use is strictly personal. You will refrain from using the data and information of this website for your own commercial, political or advertising purposes, as well as for any commercial offers, in particular unsolicited electronic offers.

Article 3 - Website content

All brands, images, texts, comments, illustrations (animated) images, video images, sounds, as well as all technical applications that can be used to make the website function and more generally all components used on this website are protected by law by intellectual property rights. Any reproduction, repetition, use or modification, in any way whatsoever, of all or part of it, including technical applications, without the prior written consent of the administrator is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be construed as tacit consent or waiver of legal proceedings.

Article 4 - Management of the website

For the purpose of proper management of the site, the administrator may at any time:

  • Suspend, interrupt, reduce or decline the access to the website for a particular category of visitors;
  • Delete all information that may disrupt the functioning of the website or conflicts with national or international laws or is contrary to internet etiquette;
  • Make the website temporarily unavailable in order to perform updates.

Article 5 - Responsibilities

  1. The administrator is in no way responsible for failures, malfunctions, difficulties or interruptions in the functioning of the website, as a result of which the website or one of its functionalities is not accessible. The way in which you connect to the website is your own responsibility. You must take all appropriate measures yourself to protect your equipment and your data against, among other things, virus attacks on the internet. You are also responsible for the websites and the data you consult on the internet.
  2. The administrator is not liable for any legal proceedings taken against you:
    • Because of the use of the website or services accessible via the Internet;
    • For violating the terms of this privacy policy
  3. The administrator is not responsible for any damage that you incur yourself, or third parties or your equipment incur as a result of your connection to or use of the website. You will refrain from any action against the administrator as a result of this.
  4. If the administrator is involved in a dispute because of your (ab)use of this website, he is entitled to (re)claim all subsequent damages from you.

Article 6 - Collection of data

  1. Your personal data will be collected by Travel Family and (an) external processor(s).
  2. Personal data means any information relating to an identified or identifiable natural person (‘data subject’).
  3. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  4. The personal data collected on the website is mainly used by the administrator to maintain relationships with you and, if applicable, to process your orders. Non-exhaustive examples of maintaining relationships with you include sending our newsletter and/or advertising brochure, calling or e-mailing if necessary to carry out our services, analyzing your behavior on our website in order to improve the website and tailor the range of products and services to your preferences, track your surfing behavior across different websites so that we can tailor our products and services to your needs and process your data when you leave a comment on our website or other communication channels to block spammers, for example.
  5. It is not our intention to collect data about website visitors under the age of 16 (sixteen). Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16 (sixteen). We therefore advise parents/guardians to be involved in the online activities of their children, in order to prevent data about children from being collected without the consent of the parent(s)/guardian(s). If you are convinced that we have collected personal information about a minor without this permission, please contact us at [email protected].

Article 7 - Your rights regarding information

  1. Pursuant to Article 13 (thirteen) paragraph 2 (two) sub b GDPR each data subject has the right to information on and access to, and rectification, erasure and restriction of processing of this personal data, as well as the right to object to the processing and the right to data portability.
  2. You can exercise these rights by contacting us at [email protected].
  3. Each request must be accompanied by a copy of a valid ID, on which you put your signature and state the address where we can contact you.
  4. Within one month of the submitted requests, you will receive an answer from us.
  5. Depending on the complexity and the number of the requests this period may be extended to two months.

Article 8 - Legal obligations

  1. In case of infringement of any law or regulation, of which a visitor is suspected and for which the authorities require the personal data collected by the collector, they will be provided to them after an explicit and reasoned request of those authorities, after which these personal data do not fall anymore under the protection of the provisions of this Privacy policy.
  2. If any information is necessary in order to obtain access to certain features of the website, the administrator will indicate the mandatory nature of this information when requesting these data.
  3. When you withdraw your consent with regard to the processing of certain personal data, this will not affect the lawfulness of the previous processing of your data, when that consent was still there.

Article 9 - Collected data and commercial offers

  1. You may receive commercial offers from the administrator. If you do not (any longer) wish to receive these, please send an e-mail to the following address: [email protected] .
  2. Your data may be used by partners of the administrator for commercial purposes. If you do not wish this, please send an email to the following address: [email protected] .
  3. If you come across any personal data during your visit to the website, you must refrain from collecting it or from any other unauthorized use, as well as from any act that infringes the privacy of that person(s). The administrator is in no way responsible in the above situations.

Article 10 - Data retention

The collected data are used and retained for the duration determined by law.

Article 11 - Cookies

  1. A cookie is a small text file that is placed on the device with which you visit the website when you visit our website. A cookie contains data so that you can be recognized as a visitor every time you visit our website. It is then possible to set up our website specifically for you. When you visit our website, a pop-up banner appears with which we inform you about the use of cookies. By continuing to use our website, you accept its use. Your consent is valid for a period of 11 (eleven) months.
  2. We use the following types of cookies on our website:
    • Functional cookies: like session and login cookies to collect session and login information.
    • Anonymised Analytical cookies: to gain insight into the visit to our website based on information about visitor numbers, popular pages and topics. In this way we can better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which specific device the visit takes place.
    • Non-anonymous Analytical cookies: to gain insight into the visit to our website based on information about visitor numbers, popular pages and topics. In this way we can better tailor communication and information provision to the needs of visitors to our website.
    • Anonymised Analytical cookies: to gain insight into the visit to our website based on information about visitor numbers, popular pages and topics. In this way we can better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which specific device the visit takes place.
  3. When you visit our website, cookies from the administrator and/or third parties may be installed on your equipment. However, we have no control over what these third parties do with their cookies.
  4. For more information about using, managing and deleting cookies for each electronic device, we invite you to consult the following link: Note that this website is currently not available in English. We suggest to also visit the following website:
  5. More specifically we use the following cookies:

This list is only available in the English language.

  • Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security of the website. These cookies do not store any personal information.
  • Any cookies that are not essential for basic functionalities of the website and are used specifically to collect personal information such as analytics, advertisements and other embedded content are called non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on our website.

Article 12 - Imagery and products offered

You cannot derive any rights from the imagery that accompanies any offered product on our website.

Article 13 - Applicable Law

Dutch law applies to these terms and conditions. The court of the administrator’s place of business has exclusive jurisdiction in the event of any disputes regarding these terms and conditions, except when a legal exception applies.

Article 14 - Contact

For questions, product information or information about the website itself, please contact: Travel Family, [email protected].

Article 15 - Translations

In case of any discrepancy between the statements and/or meanings of any translated versions of this Privacy Policy, the meaning of the Dutch language version shall prevail.